Frequently Asked Questions - Kamloops Y Dream Home Lottery

2025 Dream Home Lottery and 50/50 FAQs

How do I contact customer service?

Email ylotto@bc.ymca.ca and we will respond to emails in the order that they were received.

How can I purchase a ticket?

Tickets for our Dream Home and 50/50 are available online at tickets.kamloopsylotto.ca. Tickets will also be available for purchase at the open house for our Dream Home on Saturdays and Sundays (10 AM to 3 PM). We will also have weekly pop-up sales kiosks. Locations are to be determined and will be posted on our Facebook page.

How much do tickets cost?

Dream Home:

1 for $100

5 for $400

50/50:

3 for $25.00

8 for $50.00

20 for $100.00

How many tickets are available?

Dream Home: 37,000

50/50: 262,400

How old do you have to be to purchase a ticket?

The ticket purchaser must be 19 years of age or older.

Is my prize ticket tax deductible?

No, lottery tickets are not tax deductible, even though proceeds support a charitable cause.

What if I lose my ticket?

It is the responsibility of the ticket purchaser to ensure their order has processed and that they receive their ticket(s). Once your order is complete, you can look up your order online here: tickets.kamloopsylotto.ca/status. Enter your order number and email or postal code, then select Print tickets to download a PDF copy to print or save. You don’t need your ticket to claim your prize, just one piece of government issued photo ID.

Can I request a specific ticket number?

No. Ticket numbers are computer-generated in ascending order starting at a pre-determined number.

How long does it take to receive my ticket?

You should receive your ticket right away. Depending on the volume of traffic online, it can take several minutes to receive the email with the ticket. Be sure to check your junk/spam folder.

If you did not receive an email with your tickets or you have misplaced/deleted your tickets, you can look up your order online here: tickets.kamloopsylotto.ca/status. Enter your order number and email or postal code, then select Print tickets to download a PDF copy to print or save.

How can I be sure my tickets are in the draw?

The professional services firm, KPMG LLP ensures that all paid tickets are in the draw.

Can I purchase a ticket if I’m a non-resident of BC?

Yes, but there are specific restrictions which must be met. You must be physically in BC when purchasing a ticket. In the case of any winnings, you must also be able to pick up the prize physically in BC, as prizes cannot be mailed out of the province.

No one may purchase a ticket on behalf of another who is not physically present in the province of BC.

Are there any restrictions with a resident of BC purchasing a ticket?

A resident of British Columbia may purchase a ticket only if the entire payment transaction takes place while the person is physically in British Columbia and if the ticket or a receipt is issued at that time. When a resident of British Columbia is outside the province of BC, they may not purchase tickets.

No tickets may be purchased by the Board of Directors of YMCA BC or by employees of the Kamloops Region of YMCA BC. Any YMCA BC employees involved with lottery operations or fund development may not purchase tickets. Employees of our official auditors, KPMG LLP, may not purchase tickets.

Can I add multiple names to a ticket or ticket pack?

No, you can only list one individual’s name as the purchaser of the ticket(s)/value pack. In the case of a winning ticket, the prize will be awarded to the purchaser. Do not use a company name, family name, or group name as the purchaser of a ticket.

In the event an individual ticket, or a ticket from a value pack, is associated with a winning ticket/number, the prize will be awarded to the primary purchaser. If the purchaser has purchased on behalf of others, it is the responsibility of the primary purchaser to be the group trustee and to distribute winnings between group members. The licensee (Kamloops Y) is not responsible for distributing winnings or resolving disputes between groups members.

I am trying to order tickets but am getting a message saying my IP address is out of province even though I am in BC. How can I purchase tickets?

Our ticket vendor uses geo fencing to confirm your IP address is in BC. Unfortunately, with some internet service providers, this information cannot be confirmed. Some methods of resolving this issue include:

If you are using a mobile device, switch from wifi to cellular data (or switch from cellular data to wifi)

Try using a different device

Try switching to a different internet service

Turn off any VPN in use

I am trying to purchase tickets, but then nothing is happening when I try to submit my order.

There are multiple possible reasons that you may be unable to complete the transaction:

There is incomplete information on the order form (complete the order form and then try to submit again)

The credit card information is incomplete or incorrect (make sure your credit card information is entered correctly)

The browser you are using is not supported by the ticket vendor (try using a different browser or device)

I have made a mistake on my ticket. How can I correct it?

Please contact us at ylotto@bc.ymca.ca and we will assist in making any corrections to your order.

What is your privacy policy?

We respect your privacy. The YMCA protects personal information and adheres to all legislative requirements with respect to privacy. We do not rent, sell, or trade our mailing lists.

If you are on our mailing list, and would like to be removed, click “unsubscribe” in the footer of the email, or email ylotto@bc.ymca.ca

When are the deadlines for ticket sales?

The deadline for Early Bird 1 is May 6, 2025 at 11:59 pm.

The deadline for Early Bird 2 is June 3, 2025 at 11:59 pm.

The final deadline for ticket sales is June 18, 2025 at 11:59 pm.

When are the draws for the prizes?

The draw for Early Bird 1 is May 14, 2025 at 9:00 am.

The draw for Early Bird 2 is June 11, 2025 at 9:00 am.

The final draw for the Dream Home and 50/50 is June 25, 2025 at 9:00 am.

All draws will be held at the Dream Home, 3562 Sage Dr, Kamloops, BC.

How are the prizes awarded?

The prize draws will be conducted in accordance with the Gaming Policy and Enforcement Branch – Licenced Charitable Gaming Rules. The prize winner is chosen by using a random number generator.

How many prizes will be awarded?

Dream Home Lottery:

Grand Prize Draw: 1 Dream Home

Early Bird Prizes: 2 Prizes

Bonus Prizes: 23 Prizes

50/50 Draw:

1 prize – the money received in ticket sales will be split equally, 50% to the winner and 50% to YMCA BC - Kamloops Region

What is the total prize value?

Dream Home Lottery:

Dream Home: $1,260,000.00

Early Bird Prize 1: $46,361.28

Early Bird Prize 2: $32,220.16

Bonus Prizes: $134,290.38

50/50:

Total prize value is dependent on number of tickets sold

How can I obtain a winner’s name?

The winner’s name will be posted on kamloopsylotto.ca and on our Facebook page.

How will I be notified if I have won a prize(s)?

The winners will be notified directly by email and phone.

Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

How long do I have to claim my prize(s)?

The prize must be claimed within twelve (12) months of the draw date.

Will my name be publicized if I am the winner?

Yes, the winner’s name is publicized.